WestJet Unaccompanied Minor Policy 2025
Traveling alone can be an exciting experience for children, but it requires careful planning to ensure their safety. WestJet offers a dedicated Unaccompanied Minor (UM) service for young travelers flying without a parent or guardian. This page covers everything you need to know about WestJet unaccompanied minor policies, fees, age restrictions, booking procedures, and requirements.
Table of Contents
What is WestJet’s Unaccompanied Minor Service?
WestJet’s Unaccompanied Minor service ensures that children traveling alone are supervised by airline staff from check-in until they are safely handed over to the designated guardian at their destination.
| Aspect | WestJet Unaccompanied Minor Service Details |
|---|---|
| What is it? | A supervised travel program for children flying alone (ages 8-17) with dedicated staff assistance from check-in to arrival. |
| Age Requirements | Mandatory: Ages 8-11 Optional: Ages 12-17 Not Allowed: Under 8 years |
| WestJet UM Fee | 100CAD+tax(domestic/U.S.) 100CAD+tax(domestic U.S.) 150 CAD + tax (international) Per flight segment |
| Booking Process | Must be booked in advance via: Online (select UM option) Phone (1-888-937-8538) Cannot be added at airport |
| Required Forms | WestJet Unaccompanied Minor form (completed at check-in) Government-issued ID for child/guardian International: Notarized consent letter + passport |
| Key Rules | No overnight connections Parent must stay until flight departs Authorized pickup person required at destination |
| Flight Restrictions | Not available on WestJet Link flights Max 4 UMs per flight No red-eye flights |
WestJet Unaccompanied Minor Age Requirements
- Children aged 8 to 11 must use the mandatory Unaccompanied Minor service.
- For ages 12 to 17, the service is optional.
- Children under 8 cannot travel alone and must be accompanied by someone 16 or older.
WestJet Unaccompanied Minor Fee
The WestJet unaccompanied minor fee is:
- $100 CAD (plus taxes) per child, per flight segment for domestic flights.
- $150 CAD (plus taxes) per child, per flight segment for international flights.
This fee covers supervision and assistance throughout the journey.
WestJet Unaccompanied Minor Rules & Guidelines
To ensure a smooth travel experience, parents must follow these WestJet unaccompanied minor rules:
| Booking Requirements | Check-In & Flight Process |
| The service must be booked in advance online or via WestJet’s contact center. A parent/guardian must complete the WestJet Unaccompanied Minor form at check-in. The child must carry valid ID and travel documents (passport for international flights). | Arrive Early: Check-in at least 2 hours before departure. Submit Paperwork: Complete the UM form with guardian details at both departure and arrival. Escort to Gate: A parent/guardian must stay until the flight departs. In-Flight Supervision: WestJet staff will assist the child during the flight. Pick-Up at Destination: The authorized person must show government-issued ID to receive the child. |
WestJet Unaccompanied Minor Form & Paperwork
Parents must fill out the WestJet Unaccompanied Minor form, which includes:
- Child’s personal details
- Flight information
- Contact details of sending/receiving guardians
The form is available at the airport during check-in.
International Travel for WestJet Unaccompanied Minors
For international flights, additional requirements apply:
- Valid passport & visa (if required).
- Notarized consent letter if only one parent is traveling with the child or if the child is traveling alone.
- Compliance with the destination country’s entry rules.
WestJet Unaccompanied Minor Contact Information
For assistance, contact WestJet’s Customer Service:
| Service | Contact Method | Details | Availability |
|---|---|---|---|
| General UM Inquiries | Phone | 1-888-937-8538 (WestJet Unaccompanied Minor Desk) | Mon-Sun, 6 AM – 10 PM MT |
| UM Booking Assistance | Online | WestJet Official Website (Select “Unaccompanied Minor” during booking) | 24/7 |
| Airport Assistance | In-Person | Visit WestJet check-in counters at any airport | Flight operation hours |
| International UM Support | Phone | 1-888-937-8538 (Specify international travel) | Mon-Sun, 6 AM – 10 PM MT |
| Emergency Flight Changes | Phone | 1-888-937-8538 (Priority handling for UM flights) | As needed |
| UM Form & Documentation Help | guestrelations@westjet.com (Include booking reference) | 24/7 (Response in 24-48 hrs) |
WestJet Unaccompanied Minor Form & Required Documents
Parents or guardians must complete the WestJet Unaccompanied Minor form before travel. This document includes:
- Child’s full name, age, and flight details
- Contact information for the dropping-off and picking-up guardians
- Emergency contact details
WestJet Unaccompanied Minor Cost
The WestJet unaccompanied minor fee varies based on flight type:
| Fee Type | Cost (CAD) | Taxes | Total Approx. Cost | Applicable Flights | Notes |
|---|---|---|---|---|---|
| Domestic (Within Canada) | $100 | + Applicable taxes | $113 | All WestJet-operated flights | Per direction (each way) |
| Transborder (Canada-U.S.) | $100 | + Applicable taxes | $113 | Flights to/from U.S. | Includes connections |
| International (Outside Canada/U.S.) | $150 | + Applicable taxes | $170 | Mexico, Europe, etc. | Requires extra documentation |
| Connecting Flights | Same as above | + Applicable taxes | Varies | Same-day only | Fee applies per segment |
| Last-Minute Changes | $100+ | + Fare difference | Varies | Case-by-case | Subject to availability |
WestJet Unaccompanied Minor Rules: Key Restrictions
To ensure safety, WestJet has strict guidelines for unaccompanied minors:
| Flight Restrictions | Pick-Up & Drop-Off Rules |
| No overnight connections – UM service is only available on flights with same-day connections. No standby or last-minute flight changes – The child must travel on the originally booked flight. No unaccompanied minors on WestJet Link flights (operated by Pacific Coastal Airlines). | Parent/guardian must stay at the airport until the flight departs. Authorized pick-up person must present valid government-issued ID (e.g., driver’s license, passport). Late pick-up may result in additional fees or involvement of local authorities. |
Popular International Routes with WestJet UM Service
- Canada ➔ U.S. (e.g., Toronto to Orlando)
- Canada ➔ Mexico (e.g., Calgary to Cancun)
- Canada ➔ Europe (e.g., Vancouver to London)
Tips for a Smooth Unaccompanied Minor Journey
- Arrive Early – At least 2 hours before domestic flights, 3 hours for international.
- Pack Essentials – Snacks, books, and a charged tablet (with headphones).
- Label Luggage Clearly – Include contact details inside and outside the bag.
- Prepare the Child – Explain security checks, boarding, and what to expect.
- Keep Important Numbers Handy – Save WestJet’s UM desk (1-888-937-8538) in your phone.
Check Here: SkyWest Airlines Unaccompanied Minor Policy 2025
Final Thoughts
WestJet’s Unaccompanied Minor service provides a safe and structured way for children to travel alone. By following the age rules, booking in advance, and completing all paperwork, parents can ensure a stress-free experience.
FAQs on WestJet Unaccompanied Minor Service
What is the WestJet unaccompanied minor age requirement?
WestJet requires children aged 8-11 to use the mandatory Unaccompanied Minor service, while it’s optional for travelers aged 12-17. Children under 8 cannot travel alone.
How much is the WestJet unaccompanied minor fee?
The fee is $100 CAD + taxes per segment for domestic/U.S. flights and $150 CAD + taxes for international routes. This covers supervision from check-in to arrival.
What are the WestJet unaccompanied minor rules for international travel?
International UMs need a valid passport, visa (if required), and notarized consent letter. The $150 fee applies, and additional documentation may be needed depending on the destination country.
How do I complete the WestJet unaccompanied minor form?
The mandatory form is available at airport check-in and must be completed in person by the guardian. It includes flight details, contact information for both guardians, and emergency contacts.
What are WestJet’s unaccompanied minor requirements for pickup?
The authorized adult must present government-issued ID matching the name on the UM form, remain in the arrival area, and sign a release form to receive the child.
Can I book WestJet flights for unaccompanied minors online?
Yes, you can select the UM service during online booking or call 1-888-937-8538. The service must be booked in advance and cannot be added at the last minute.
What are WestJet’s unaccompanied minor policies for connecting flights?
UMs can only have same-day connections with minimum 60-minute layovers. Staff will escort them between gates, but overnight connections aren’t permitted.
What paperwork is needed for WestJet unaccompanied minor travel?
Required documents include the UM form, child’s birth certificate/passport, guardian’s ID, and for international flights: passport, visa, and notarized consent letter.
How does WestJet’s unaccompanied minor service work during flights?
Flight attendants provide regular check-ins, meal assistance, and entertainment. Children receive priority boarding/deplaning and are never left unattended.
What if there’s a flight delay with a WestJet unaccompanied minor?
WestJet will immediately contact the guardian on file. Staff will supervise the child until departure and arrange meals/accommodations if needed, at no extra cost.
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